Privacy policy

PADIMA TEAM S.L.P hereby informs you of its privacy policy regarding personal data. Use of the Website does not imply that the user must provide any information regarding their identity, and the company cannot associate this information with a specific user. In the event that personal data is provided, this data will be collected and used in accordance with the limitations and rights set out in current data protection regulations.

WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA?

  • The data controller for your data is: PADIMA TEAM S.L.P.
  • CIF: B53472874
  • Postal address: EXPLANADA DE ESPAÑA 11, 1st floor, 03002, ALICANTE, ALICANTE
  • Email: lopd@padima.es

WHAT TYPES OF DATA DO WE PROCESS?

Depending on the services or features you wish to enjoy at any given time, we will need to process certain data. In general, this data will be, as applicable, the following:

  • Your identifying information (e.g. your first name, surname, language, country from which you interact with us, contact details, etc.)
  • Connection, geolocation and browsing data (if you interact with us from your mobile phone, for example).
  • Commercial information if you are subscribed to our newsletter.
  • Information about your tastes and preferences.

Please note that when we ask you to fill in your personal details to give you access to a feature or service on the website, we will mark certain fields as mandatory, as this is information we need in order to provide you with the service or give you access to the feature in question.

Please note that if you decide not to provide us with this information, you may not be able to complete your user registration or enjoy these services or features.

FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?

Depending on how you interact with our Website, we will process your personal data for the following purposes:

  • To respond to requests or enquiries made through the various means incorporated into our website. We only process personal data that is strictly necessary to manage or resolve your request or enquiry.
  • For marketing purposes. When you subscribe to our Newsletter, your personal data will be used to send you regular company newsletters. Please remember that you can unsubscribe from the Newsletter at any time, free of charge, by contacting us via the data controller’s email address or by following the instructions provided in each of our communications.
  • For social media management. If you follow us or contact us through the various social networks on which we are present, we will process the data you provide us through them for the sole purpose of responding to your messages or comments and managing our contact list.
  • Usability and quality analysis to improve our services (cookies). If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, i.e. to understand how users interact with our Platform so that we can make improvements to it. Likewise, we occasionally carry out quality actions and surveys aimed at gauging the degree of satisfaction of our customers and users and identifying areas where we can improve.

WHAT IS THE LEGITIMACY FOR THE PROCESSING OF YOUR DATA?

The legal basis that allows us to process your personal data also depends on the purpose for which we process it. Thus, we will find different legal bases depending on the following purposes:

  • Attention: requests for information.
    The legal basis for processing your data is informed consent to respond to queries submitted through the Website, which implies acceptance of these conditions by the interested party.
  • Marketing.
    The legitimate basis for processing your data for marketing purposes is the consent you provide.
  • Social media.
    The basis for legitimacy is informed consent to respond to queries raised through social media, as well as when you follow us and wish to be part of our contact list.
  • Usability and quality analysis (cookies).
    The basis for legitimacy is the consent given on our website for the installation of the cookies deemed appropriate.

HOW LONG WILL WE KEEP YOUR DATA?

  • Request for information.
    We will process your data for the time necessary to fulfil the purposes for which it was initially collected.
  • Marketing.
    We will process your data until you request to be removed or cancel your subscription to the newsletter.
  • Social media.
    We will process your data for as long as necessary to respond to your request or enquiry and for as long as you follow our profile.

WILL WE SHARE YOUR DATA WITH THIRD PARTIES?

Personal data will not be transferred or communicated to third parties, except in the following cases: legal obligation, we obtain your express consent, or we understand that there is a legitimate interest on our part, which will be duly communicated to you.

However, we would like to inform you that we are present on the following social networks: LinkedIn, Instagram, X, and Facebook to keep our followers informed about the company’s news and services.

You may access these social networks voluntarily and through the links available on the Website itself or by accessing them directly and on your own from your browser or installed app.

Please note that this website is not responsible for the use of data by these social networks. However, when this data is generated on the social network and derives from interaction with our official account, we will be jointly responsible for its processing together with the social network.

In order to consent to our transfer from this website and the processing of your data, you must carefully read the privacy policy of the social network you wish to access:

This way, before clicking on the social media logos on our website, you can find out more and choose to be redirected with prior knowledge of how your data will be processed and on a voluntary basis.

Other technological services:

International transfers:

Any international transfer of personal data (for example, in the case of the use of cookies, social networks, etc.) will be based on your express consent, in the absence of an adequacy decision, adequate safeguards or other legal basis that legitimises it.

WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?

We undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights.

You may exercise these rights free of charge by sending an email to lopd@padima.es, simply stating the reason for your request and the right you wish to exercise.

If we deem it necessary in order to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis on which we process your data, you have the right to:

Request access to the data we hold about you.

Ask us to rectify the data we already have. Please note that by actively providing us with your personal data by any means, you guarantee that it is true and accurate and undertake to notify us of any changes or modifications thereto.

Request that we delete your data to the extent that it is no longer necessary for the purpose for which we need to process it, as we have previously informed you, or to the extent that we no longer have the legal basis to do so.

Ask us to restrict the processing of your data, which means that in certain cases you may request that we temporarily suspend the processing of your data or that we retain it beyond the time necessary when you may need it. If you have given us your consent to process your data for any purpose, you also have the right to withdraw it at any time.

Receive the personal data concerning you that you have provided to us, in a structured, commonly used and machine-readable format, and to transmit those data to another controller.

Furthermore, when the processing of your data is based on our legitimate interest, you also have the right to object to the processing of your data.

Finally, we inform you of your right to lodge a complaint with the relevant data protection supervisory authority, in particular, the Spanish Data Protection Agency. https://www.agpd.es/portalwebAGPD/index-ides-idphp.php

CHANGES TO THE PRIVACY POLICY

We may modify the information contained in this Privacy Policy when we deem it appropriate. We will notify you in various ways through the website or even send you an email when the change in question is significant to your privacy, so that you can review the changes, evaluate them and, if necessary, object to or unsubscribe from any service or feature.

INFORMATION ABOUT COOKIES

We use cookies and similar devices to facilitate your browsing on the website and to learn how you interact with us and, in certain cases, to show you advertising based on your browsing habits. Please read our Cookies Policy for more details about the cookies and similar devices we use, their purpose and other information of interest.

Last revised 5 August 2024.

Contact us! How may we assist you?